Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNSAll returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in a new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Body By Starz
Attn: Returns RMA #
7095 Hollywood Blvd, Ste 765 Los Angeles, CA 90028 United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fifteen (15) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned.
- Used Items
For defective or damage products, please contact us at the customer service number below to arrange a refund or exchange.
- A 25% restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
- Returns and/or exchanges of merchandise must take place within 15 days of receipt of product. All products to be returned must be in unused original condition, including packaging, documentation, warranty cards, manuals, accessories, etc. The products original factory seal must be intact.
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly’s Return and Refund Policy Generator